Changing to FNB and it starts with bad follow ups.

I recently called up FNB Business banking to move our accounts over from ABSA, because I got sick and tired of the terrible service we have been receiving from them. It started off well because I was called back twice as I was promised to get the ball rolling. But since being told that a business banker from FNB Three Rivers would call me up, I have been left high and dry. No business banker from FNB Three Rivers has called me at all. If I'm going to get the same shoddy service from FNB as I do from ABSA then I'm not interested at all. I'd rather go to another bank.