JV
Jakes V

1 reviews | Active since Aug 2014

29 Aug 2016, 10:37

Changing my credit limit with out my knowledge.

<p>Hi FNB,</p> <p> </p> <p>I've just noticed my credit card limit have been lower with out my knowledge. I tried to contact my private banker however the phones doesn't get answered nor do I get any replies on the email I have send.</p> <p> </p> <p>Can someone from FNB contact me and get this resolved ASAP!</p> <p> </p> <p>Heleen</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Aug 2016, 11:04
Official

Good Day

Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint **********

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)