1 reviews | Active since Apr 2015
Changing banks didnt help
Please help me Asap. I switched to FNB Because my previous bank is useless and cannot answer ne on how +-5000 just put me in negative. Beside that i opened account with you guys and signed all forms for debit order switching. Port Elizabeth, Newton Park branch, today i get a returned payment of one of my "supposedly" switched debit orders. I refuse to be responsible for occured fees for returned D.Os now ill see if the rest of them go through. Account was opened 07/02/18 and debit switching aswell.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Point of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)