Changing accounts is a joke and FNB lying saying they make it simple and easy and hassle free

Changed banks over to FNB and oh is it a lie that they say its simple, my card was delivered and I had to go in to the bank to activate it myself, I then had to arrange my own salary switching as FNB was not competent in doing so, also had to go in to the bank to change my own debit orders as fab was to competent to do this either in a whole 3 weeks

Thinking of just changing everything back to nedbank as at least I'm us to their incompetency

FNB send messages that Nedbank would not allow them to switch my debit orders so I took this up with nedbank and they said this is untrue

So someone is lying so I need to know exactly who FNB spork to regarding my debit order switching and exactly when and what time