BP
Bjern P

1 reviews | Active since Feb 2017

15 Nov 2020, 12:36

Changes to FNB leave you stranded.

What the heck is FNB doing changing things unexpectedly. Tried to make a payment this week and the app DEMANDED that I enable location settings. I appreciate the security but the timing was bad and there was no notification regarding this change that I am aware of.

Today, the wife is buying goods and the credit card was declined. It seems because FICA docs need to be submitted. So there we are stuck at the shop!! Why was there no request BEFOREHAND asking for FICA docs. We're going away and could have been caught on holiday with this problem. You should not block clients accounts for something so stupid.

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