1 reviews | Active since May 2017
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<p>I am so frustrated with FNB, I feel helpless as I can not resolve my query and the call centre staff is sadly so rude. I am gratefull for the recordings as I have some kind of proof. I am shocked to pay for this terrible service. Please help me.</p>
Good day Ms. Mooiste
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Ms. Mooiste
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***