Change of residential address!!!

Item: FNB (First National Bank)
Rating: 2
Author: Juan M

I went to First National Bank 8 October 2015 to change my residential address. I took with me the new proof of residence and all the documents needed. Its been 1 month later and they are not able to change my residential address. I cant drive up and down to FNB every time they are incapable of performing a simple task. Useless service at FNB. Looking for a new bank.

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Replies (1)

FNB (First National Bank)'s replyOfficial

09 Nov 2015, 10:51

Hello Juan5826,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 808429.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply09 Nov 2015, 10:51

Official