change of debit order details for homeloan payment did not take place

I have requested twice that the debit order information on my existing homeloan with FNB be updated. My normal debit order will run again on 25 July where the debit order on my homeloan payment needs to be updated from my FNB cheque account to my African bank savings account in time.

I filled out the debit order authorization form twice already on the 11t as well as the 13 th of July (when I was told that they did not receive my form) the debit order authorisation from was sent through from my work address. I would appreciate it if this issue can be resolved as I would like the debit order to be deducted from my African bank account on 25 July.

Today (18 July) they were still not aware of the debit order change?? Please contact me FNB

Regards Gerhard C Steenkamp