SX
Sandile X

1 reviews | Active since Dec 2011

26 Mar 2016, 06:49

Change of debit order date

I requested in writing that all my debit orders with FNB be changed to the 1st each month due to changes in my salary payment date . Others have been changed and the one for devices haven't <br> <br> And this will affect my credit profile as these debit orders will be unpaid and will accrue interest <br> <br> I need help to have the debit orders for devices changed to the 1st each month and who will pay the unpaid feed for these two debit orders ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Mar 2016, 09:28
Official
Hello sandilexaba,

Thank you for your posting, we apologize for the frustration this must have caused.

A formal complaint has been logged under the reference 894247 and escalated to our Premier Banking division whom will provide you with feedback.

Kind Regards
Complaints Resolution
Tracey Sonickson
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