1 reviews | Active since Jul 2016
Change of address
<p>I have been into the FNB Bank in 14th Avenue to have my address changed. While i was there they took about an hour and a half because they couldnt change the address successfully. They managed to do it and gave me a statement with my new address 11 Sierra Cabral, Constantia Kloof. Today I receive my statement and it has my old address on. I want this rectified and I WONT go into the branch again to have this fixed</p> <p>Recently Fnb's service is becoming extremely terrible. This is the second time in two months that I have to lay a complaint about FNB. I so regret moving my account over from Std Bank. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)