1 reviews | Active since Jul 2017
Change mobile number.
<p>I was involved in a crucial gun shot accident on the 18th July 2017, on the 24th Jul I asked my fiancee to go to the branch ask for my mobile nr to be changed so I can access my Internet banking ,she was not assisted. She helped me to call the customer care line and I was not assisted at all. Consultant put me on hold and was rude. </p> <p> </p>
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have received your complaint and have requested that relevant department to investigate and provide assistance and feedback.
Complaint reference number issues is ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
I have received your complaint and have requested that relevant department to investigate and provide assistance and feedback.
Complaint reference number issues is ***NF.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
FNB has promised to contact us back till to date they have not called back and the issue has not been resolved
FNB has promised to contact us back till to date they have not called back and the issue has not been resolved