Change is not always for the best

I've been an happy FNB client until the new branding and "upgrades". Besides it being black and your logo looking like a wifi sign, I'm just not impressed with it one bit. I did banking on my phone app and made an error for which I will now be charged R325. I'm a pensioner and can ill afford expensive errors. I logged onto the secure chat facility within minutes of discovering my error. I'll go into the Vincent Park branch on Monday and sort out the error and close my account. I cannot do it tomorrow as I need to make sure that my pension, which until now was paid into my FNB account, can be pain into another bank account.