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christel J
1 reviews | Active since Apr 2013
26 Jun 2019, 11:28
Cession form and stop order issues not resolved
Shocking service - the 2 complaints I have submitted before is not been resolved. Imagine my surprise. The cession as well as the stop order.
And your online platform made me wait 30mins to respond to my request but doesnt realise that i am at work and it can't wait 4minutes.
I want a manager to contact me now!
I reiterate the need for staff training!
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
26 Jun 2019, 12:26Good Day Christel
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply26 Jun 2019, 12:26
Official
Good Day Christel
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***