1 reviews | Active since Mar 2010
CEO Escalation CRM:***
So FNB has allowed 2 amount to be taken from my Premier account after I explicitly indicated I do not want any debit orders for NEDBPL ********** 2882 processed, I gave very clear indication the amount is paid EFT out of my Standard Private Banking account.
You have now allowed 3 payments in 1 month to the same institution!!!!
All associated cost incurred by me for FNB Premier not fulfilling my original request will be vehemently challenged!!
I am expecting to see R3,455.44 returned to my FNB Premier account BEFORE CLOSE OF BUSINESS TODAY and ZERO future NEDBPL ********** 2882 on my FNB Premier account going forward!!!
1 more NEDBPL ********** 2882 and you close 6220...241 and any other account with immediate effect!!!
DISGRUNTLED CUSTOMER
Good Day Aden
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Aden
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: ***
Regards,
Client Experience Team
Email address: ***
Tel number: ***