kK
khathu K

1 reviews | Active since Sept 2016

19 Sept 2017, 15:38

Cellphone still not blacklisted

I called FNB connect on the 12 september requesting them to block a lost devise and they said they have sent a request and I will receive a message in 2 days. Till today i haven't received anything. The person who has it he or she is using it freely.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2017, 16:05
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

The complaint reference number is ***NF.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)