SA
Sergio A
1 reviews | Active since Jul 2015
14 Jul 2015, 12:13
cellphone contract billing
Hi. My name is Sergio Allies. I have a cellphone contract with Cell C. Every end-of-month I'm debited. On 30 June I was billed again as usual. Few days later Cell C called my wife regarding no payment. My bank statement stated \Magtape Unpaid". She went to them and they showed her that the bank reversed the payment. Now her sim connection is cut off"
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
14 Jul 2015, 12:35Hello surge21,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Jul 2015, 12:35
Official
Hello surge21,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)