lK
laken K

1 reviews | Active since May 2015

26 May 2015, 07:17

Cellphone Banking

I have purchased over R70 worth of airtime through cellphone banking, the money was deducted of my account but I have not received my airtime as yet. Please not that this is not the first incident!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2015, 10:43
Official
Hello lakenk,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 690159.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)