Cell phone

<p>I have a flexi cell phone contract with FNB and requested to cancel it and go on pay as you go to enable me to migrate to another service provider. I was told that there is a cancellation fee of R130 which I have agreed to pay. FNB have changed my contract to pay as you go but have also blocked my SIM card therefore my phone cannot now be used. When I queried why they did this I was informed that there was this outstanding amount due. WHY ON EARTH BLOCK MY ENTIRE PHONE!!!!!!!! I have tried to pay the outstanding amount but am not able to as the technical department still have me on "contract" and there is nowhere to pay the amount. </p> <p>Being a customer with the bank for the last 15 years I find this service despicable and I am being treated like a ********!!!!!!</p> <p> </p>