AK
Ashleigh King-Ogden
1 reviews | Active since Feb 2016
07 Jun 2019, 18:18
Cell Banking Issue - Want a refund now!!!!
I was trying to send what ever money I had left for the month on the cell hone banking and wanted to transfer the money into my ewallet then all of a sudden it goes into my loan account which is currently under debt review! I want a refund of my payment right now!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
08 Jun 2019, 11:25Good day Ashleigh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Jun 2019, 11:25
Official
Good day Ashleigh,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
