AK
Ashleigh King-Ogden

1 reviews | Active since Feb 2016

07 Jun 2019, 18:18

Cell Banking Issue - Want a refund now!!!!

I was trying to send what ever money I had left for the month on the cell hone banking and wanted to transfer the money into my ewallet then all of a sudden it goes into my loan account which is currently under debt review! I want a refund of my payment right now!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2019, 11:25
Official
Good day Ashleigh, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

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