1 reviews | Active since Aug 2011
CCD Couriers non delivery twice
<p>FNB service provider CCD made an arrangement with me for delivery my FNB card 1 March, send email and sms to confirm and remind. However they did not come and no phone call neither. They call me again on 3 March to arrange for delivery for 7 March. They email and sms to confirm and remind, Again they did not delivery and no body call me. On 8 March they email and sms indicating that they was unable to contact me. This service is absolutely unacceptable and i hope FNB will follow up this specific non delivery and ensure delviery is made asap.</p>
Good day Mr. paklo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. paklo
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***