CCD COURIERS IS A NO SHOW AS USUAL

Good day, I received a call that my daughters debit card would be delivered between 08h00-10h00 by CCDU couriers. At 10h05 I called CCD to follow up and I spoke to Tebogo who said he will call me back but has not done so. This is not the first time I'm having issues with CCDU, last year there were issues with the delivery of my card and till this day FNB is still using this *********** company for deliveries. It's shocking how a big brand like FNB can be in partnership with such a Mickey Mouse company that doesn't even know what's going on within their organization. Now I've been waiting for hours and no one has had the decency to update me. This company is dragging FNB's name in the mud and I don't why is such a big organization is not working with reputable couriers such as DSV, DHL, Dawn Wing? As a customer I am so disappointed in FNB