CCD Couriers are at it again !!!

I ordered two new credit cards online at the same time on FNB's website. When ordering them I requested them to be delivered at FNB's Clearwater Mall branch as on every other previous occasion CCD has not been on time or managed to find the right address. A few days later I was emailed and called by CCD Couriers to find out when they could deliver my card to my house. I instructed them once again to deliver it to FNB Clearwater Mall branch. My girlfriend was also called and asked when they could deliver it to the house, she instructed them to call me with regards to the delivery. A couple days later the courier called me standing outside Edgar's at Clearwater mall waiting for me to come collect the card, I instructed him, once again, to deliver it to the branch. Today I went to receive the cards and only my girlfriend's card was there. So I called CCD to find out where my card is. They said they still have it and after hearing my story said they would deliver it to the branch as initially requested and I can fetch it next week Thursday at the earliest.

Call reference: ********** 4 - Sarah