1 reviews | Active since Jun 2016

04 Sept 2018, 14:15

CCD Couriers and FNB

Everyday i keep getting notifications of my card being on its way. When will CCD and FNB get their act together? We are busy client and not on for this inconvenience! I have to change my shcedule and make sure that i am available as i do not trust people signing off my card however, once confirmed CCD and FNB always find a way to change the schedule

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2018, 14:35
Official

Good Day Freddy Kaniki ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's update04 Sept 2018, 15:51
Reviewer Update
Call and sort this out ASAP---i have screenshots to support my complaint