AK
AHMED K

1 reviews | Active since Oct 2011

11 Mar 2015, 12:24

CCD Courier bad choice in delivery by FNB

CCD Courier a comedy of errors from FNB courier of choice ...????<br> Cant believe getting a card delivered in this day and a age would have been so stressful<br> From Bernitha who heads up the call centre and not return calls to Hanna Griessel who is the account manager at CCD for FNB. the long and the short is if the MD of this company realy cares then they need to listen to all calls i had with them including the one from Bernitha excepting her agent gave me the wrong info. She went so far as agreeing that i should just cancel my relationship with FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Mar 2015, 13:03
Official
Hello KHANBATMAN,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 643503.

Regards
Complaints Resolution
Melinda Duvenhage
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