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In the last 2 weeks I've being into the Meyerton Branch asking them to deactivate my tapping function on my card. It was never done. On the 3rd visit to the branch I was told that they can't deactivate this function but will set the tapping function that when I tap I have to put my pin in. They sent emails to customer service s. 5 days later this function has not being updated. I'm furious my next step now is the banking ombertsman. I'm definitely closing my FNB account after 33 years.