KM
Khathu M

1 reviews | Active since Nov 2014

27 Aug 2019, 14:36

Category 3

FNB decided to downgrade my credit risk to category 3 for an unused account. I have now settled the fees and they refuse to upgrade my credit risk profile.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2019, 15:37
Official
Good Day Khathu Matsheka
 
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***
 
KM
Khathu M's update28 Aug 2019, 09:19
Reviewer Update
Nobody has contacted me