AJ
Amanda J
1 reviews | Active since Nov 2018
08 Nov 2018, 16:56
Cash deposits - service pathetic!
Why will FNB not allow customers to do cash deposits under R10 000 inside the bank? Why do you have to do it at the ATM? Surely if I am prepared to pay the higher commission, you must take the money?
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Nov 2018, 09:09Good day Amanda de Jonge.
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with the name of the branch you visited.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply09 Nov 2018, 09:09
Official
Good day Amanda de Jonge.
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with the name of the branch you visited.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)