CASH DEPOSIT AT VILJOENSKROON BRANCH

I have made a deposit of R3000 (three thousand at Viljoenskroon FNB branch on 24th of January at 11:03. Until then this money has not been deposited into my sons Unisa Account.

On the 29th of January I enquired at the Branch Manager Elaine Klopper why the money does not appear on his Unisa account.

Since then she told me she will request the deposit slip which she did not until I got angry on 06 February.

At long last she send a email but with no success. The lady (I also phoned her) all she has done was send a email to Unisa to tell them about the challenges and now she waits. I asked her who did she talk to at Unisa and she said she only send a email. I asked her what is the phone number at Unisa whom she reported it to and she took half an hour looking for it.

Her name is Zayanda Cell No: ***

Unbelievable.

The closing date of registrations is today and all that they can say is I'm sorry?