RS
Rashaad S

1 reviews | Active since Feb 2019

18 Feb 2019, 19:39

CASH DEPOSIT AT ATM TOOK MY MONEY

I deposited R9000 at an ATM in Newcastle Branch at 18:45pm and it counted the money then sent out a slip with "YOUR CASH DEPOSIT WAS UNSUCCESSFUL WE ARE UNABLE TO HELP YOU NOW." No money came out and no money was deposited into my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2019, 09:03
Official
 
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

*** (option one)