Cash Deposit at ATM issues!

Item: FNB (First National Bank)
Rating: 2
Author: Miles J

Hi there FNB, please make all ATM services consistent! I have recently noticed that some FNB ATMs allow cash deposits while others don't!Today I drove around to 4 different ATMs before I could make a deposit.....I can't fathom why you would want to prevent people and make it soooo difficult to deposit YOUR OWN MONEY! Its very frustrating as a customer to play the guessing game as to which ATM I can deposit at. I deposit money into my account on a weekly basis and this issue is bringing me close to closing all my FNB accounts and moving to your competitors!

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

26 Oct 2018, 08:56

Good Day Miles

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply26 Oct 2018, 08:56

Official

Good Day Miles

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Miles J's updateReviewer Update

26 Oct 2018, 09:23

Thank you FNB

Miles J's update26 Oct 2018, 09:23

Reviewer Update

Thank you FNB