NB
Nick B

1 reviews | Active since Feb 2014

29 Apr 2018, 21:29

Cash accepting ATMs not accepting cash???

Went this evening to Canal Walk FNB branch ATMs to deposit cash for a debit due on the 1st of May.

Not one of the four ATMs would accept cash deposits! How is something like this even possible?

Now I'm at risk of being late for the payment unless I can get find a working cash accepting ATM by tomorrow.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2018, 07:57
Official

Good day Nick,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Points of Presence who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)