mC
mirna C

1 reviews | Active since Sept 2018

09 Sept 2025, 15:51

***** case open

I currently have a ***** case open with FNB- due to money being taken from my account- My credit card has been cancelled my account is even frozen - they didn’t bother to uplift the hold. And an hour ago another amount went of? NOW IM ASKING you, how can’t i even use my credit account- HOWEVER an unauthorised amount still went off? Yes and its todays date - im honestly so tired of FNB not keeping a person in the loop

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2025, 16:20
Official
 Good Day  Mej Miriam Coetsee 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 
  
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 
  
The reference number is:   ***NF

For further request, you can email us on the below email address: 
  
Email address: *** 

Regards,
  
Hello Peter Complaints Team 

Best regards,