Case number: ***.

I have sent numerous emails to FNB ***** department with Case number: ***. I am having no luck on getting my money back from FNB that was paid to a Capitec account. I contacted Capitec and they responded with the email Below

"Good day FNB Please urgently engage with your client and assist them with the repatriation process.

Regards

Forensic Administrator Forensics Monitoring and Operations"

Is there anyone in FNB that can assist as Capitec have responded and FNB has not kept me in the picture. I would just like my money back from Capitec. Capitec have responded to say that FNB can continue with the repatriation process. Now why has FNB not done anything about this. I would like my money back from Capitec. FNB get your act together. I have been banking with you for years and this is how I get treated.