***** CASE - im not happy with FNB - I WANT MY MONEY BACK

Item: FNB (First National Bank)
Rating: 1
Author: Ruvimbo H

My money was used with who i don't know ,i opened a ***** case because there were 4 same transactions that went through my account that I'm not aware of.

i had my card with me at home i noticed transactions going off my account . i cancelled my card and reported a ***** case that was on the 30th of August up to now no feedback on what's happening when i call in im told to wait for the investigator to call me.

when is this going to be solved? as i spend about 40 minutes on the phone to get connected

Now after 3 weeks with no communication i was told the case was declined so where is my money is FNB not supposed to be protecting our money? #I WANTMYMONEYBACK

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Replies (1)

Ruvimbo H's updateReviewer Update

18 Sept 2024, 10:47

i lodged the case on the 30th of August 2024 - the funds were still on pending status FNB was not supposed to authorize those transactions because i had lodged a ***** case, after 4 working days the transaction was authorized on the 04th of September 2024

Ruvimbo H's update18 Sept 2024, 10:47

Reviewer Update