IM
Ivy M
1 reviews | Active since May 2013
10 Mar 2026, 14:12
***** case
My salary account was hacked on the morning of the 25/02/26 while I was at work. I logged a ***** case with FNB and they only refunded me 6K of the total amount that was ****** under their supervision. The bank has people inside that **** us and have access to our financial information and that makes it easy for them to **** customers. I want the bank to refund me all my money that was ****** right under their care and I will close my account and never refer anyone to FNB. They are not trustworthy and cannot look after their clients.
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Ivy M's updateReviewer Update
11 Mar 2026, 13:41I will be waiting for their response because now I also discovered that they said they sent me a letter to advise on the next step but I did not receive any letter. And also, again as I have complained about their app, . Had I not logged in to check how much I owe because of returned debit orders, I would not have known that there was money that has been put into my account. There is a high security risk.
IM
Ivy M's update11 Mar 2026, 13:41
Reviewer Update
I will be waiting for their response because now I also discovered that they said they sent me a letter to advise on the next step but I did not receive any letter. And also, again as I have complained about their app, . Had I not logged in to check how much I owe because of returned debit orders, I would not have known that there was money that has been put into my account. There is a high security risk.