***** case

My experience with Fnb ***** division has been a very dissatisfactory one. A note to all people banking with Fnb, if you are in a problem were your banking details compromised or someone has committed ***** on your card, FNB ***** division is by far the worst division to deal with. I had a problem in jhb where my card was swiped in jhb at a restaurant and at the virgin active gym in woodmead. I stayed on jhb for a week. Upon my return, in weekend, on a Saturday, back to durban I settled in. On a Sunday, I noticed my card was being swiped at makro, and prichard was made to the amount of 16k. I reported immediately and, 30 days later, I had to call fnb to get my report on thier findings, they don't call you you must call them, only to realize they said its my fault, as I used some other method and thats how my card details were taken. If I get onto a plane go to makro look at the cameras and see who swipedy card and find the culprit, does justify that fnb is really doing thier job? Or possibly maybe we as consumers do fnb job and ask fnb to lay off the ***** department cause they are a waste of time.ive reviewed a few ***** cases and noticed that consumers also had unsatisfactory results with fnb.

My case number, if fnb would like to assist, as they still haven't called me on their own attempt..

I would actually like to go an investigate this myself find the culprit and embarrass fnb on their weak efforts.

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