***** case

I have been battling with this bank for over two years with the money that was lost from my savings account. My case was handled by 2 investigators which gave me two different feedback, the first one (Clarice Swanepoel) said to me inconclusion on emails, and I quote "unfortunately, the funds have been utilized and are not available for recovery" this was 2023/04/17. The second one, recently, after I've complained on this platform, gave me feedback that they can only refund me R100 000.00 and noting more since they can't chase around the money, said the investigator on teams call at the branch. I want my money and seeing that I'm not the only one complaining about the poor security of this bank on social medias. I've suffered a lot throughout this period, my car got repossessed due to non-payments, dropped out, and that caused me so much stress for two long years. This is my case number ***, and I still have R235 000.00 that FNB needs to pay me.

And lastly during this last update, they closed my FNB account without speaking with me, I just got an SMS saying my account was closed.