1 reviews | Active since May 2015
CarNav FNB Moneymaking Useless Scheme
I am no longer interested in you providing me with this service, And I would like you to refund me my money as this was the service I have chosen for convenience purposes But unfortunately it is either you are *********** or you are falsely advertising or marketing your service, which misleading to consumers
I will like you to inform me as to when you are going to refund my money back to my account, How is it possible that you can send my money to the traffic department without all the necessary documents required to process the application It's either you were trying to **********ly apply for the documents or doing some ***** dealings
At this stage I can say without doubt that you have used some false and illicit way of communicating to solicit money from me.
I will please HUMBLY request for my refund in the NEXT 48HRS
I made the same application in June, you guys clearly stipulated that if you do not receive any supporting documents within 7 days you will reverse the payment which you did. How was it possible now to send the money first without my documents? How come do I pay for something that you guys promise to process within 7 days and then it takes you almost 3 weeks to get back to a client? especially for a service that you promise 48hrs feedback
I will be taking all the necessary legal action from now, to force you guys to refund And if you say you have paid the traffic department I need proof within the next few hours At this stage I will posting all of my grievances to helloPeter and on social media
I have already said it that you guys only came back to me on the 15/10/2020, after I had processed the application on the 24/09/2020, only after I had made a follow around the 13thYou came back with the feedback I had already suggested to you when I made my follow up on the between the 13th and 15th I am not interested on whatever you are telling me now I need my money back
I won't be sending any messages here now but your people are useless:
1. Sello
2. Thembi
3. Ellie
Below is where I am going next:
Banking Adjudicator,Johannesburg.PHONE: ***or call ***.Provincial Consumer Affairs Offices in your Province could also assistyou to present your case to the Banking Adjudicator (fax: +27 (11) ***,
email: ***
Good day
We truly apologise for this confusion the Block is enforcement orders
We require your assistance in completing your vehicle?s licence disc renewal.
"We have made payment for your vehicle licence to the licencing department, however, your licence disc cannot be issued due to an existing block on your e-Natis profile.
Here is some further information to help you with what needs to be done. "
Enforcement order
An enforcement order is a traffic fine that has not yet been resolved and has become a court order that blocks your e-Natis profile. Please resolve the traffic fine(s) with the relevant municipality.
Please note that it is only fines in enforcement order status that block your e-Natis profile and prevent your disk from being issued. It's only enforcement order fines that will place a block on your profile.
Please ask client to use link below
http://www.aarto.gov.za/index.php/query-my-fine
Once you have resolved the block(s) above please email us at ***/ *** including your registration number in the subject line and payment made and we will reissue and deliver your disc.
Should you have any further queries regarding the blocks on your vehicle licence disc, please feel free to contact us on ***
Best Regards
Ellie
I have already said it that you guys only came back to me on the 15/10/2020, after I had processed the application on the 24/09/2020, only after I had made a follow around the 13thYou came back with the feedback I had already suggested to you when I made my follow up on the between the 13th and 15th I am not interested on whatever you are telling me now I need my money back
I won't be sending any messages here now but your people are useless:
1. Sello
2. Thembi
3. Ellie
Below is where I am going next:
Banking Adjudicator,Johannesburg.PHONE: ***or call ***.Provincial Consumer Affairs Offices in your Province could also assistyou to present your case to the Banking Adjudicator (fax: +27 (11) ***,
email: ***
Good day
We truly apologise for this confusion the Block is enforcement orders
We require your assistance in completing your vehicle?s licence disc renewal.
"We have made payment for your vehicle licence to the licencing department, however, your licence disc cannot be issued due to an existing block on your e-Natis profile.
Here is some further information to help you with what needs to be done. "
Enforcement order
An enforcement order is a traffic fine that has not yet been resolved and has become a court order that blocks your e-Natis profile. Please resolve the traffic fine(s) with the relevant municipality.
Please note that it is only fines in enforcement order status that block your e-Natis profile and prevent your disk from being issued. It's only enforcement order fines that will place a block on your profile.
Please ask client to use link below
http://www.aarto.gov.za/index.php/query-my-fine
Once you have resolved the block(s) above please email us at ***/ *** including your registration number in the subject line and payment made and we will reissue and deliver your disc.
Should you have any further queries regarding the blocks on your vehicle licence disc, please feel free to contact us on ***
Best Regards
Ellie