NG
Naveshan G

1 reviews | Active since Jul 2020

24 Nov 2023, 12:28

Careless & Pathetic Service From FNB.

If there was a negative star rating FNB would get -10 stars!Worst black Friday **** ever.No enterprise,knowing the amount of customers they have and who will flood the site for deals they advertise won't go do prior upgrades to ensure the site and app does not crash.Pure care free attitude from FNB.

Got through to apply at last stage of PS5 deal for R185pm then says error and a message from FNB to me saying a consultant will contact me.This happened over 15 times.

This is definitively a bank changer.

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Replies (2)
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Naveshan G's update24 Nov 2023, 21:09
Reviewer Update
This is the response from FNB with regards to the black friday issue.If we wanted other deals we would have got it.I don't understand why they telling me about other deals when they clearly robbing South Africans or choosing which clients to give deals to.Over 5 times i was at checkout deal done then error.On app from midnight to 5am.Worst bank ever.Ombudsman must look at this issue.

FNB apologizes for the intermittent issues experienced on some of its App services in the early hours of this morning.

We can confirm that access has been fully restored.

Thank you for the overwhelming response received on the R185 Birthday deals.

There are still some other Black Friday deals available to shop.
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Naveshan G's update26 Nov 2023, 00:10
Reviewer Update
So now after my complaint due to FNB's pathetic Black Friday ****.My account os limited.Shame on you FNB.I wish all FNB clients see the stunt you pulled robbing South Africans then when called out limit accounts.Amazing!!!!