Careless FNB, NO COMPASSION, NO UNDERSTANDING

To sum it up in short, I have lost my job, in December 2020, and I have tried to consult with FNB in order to make arrangements to continue payments towards my credit payments. I had no choice to put myself under debt review and now the consultant refuses to assist me, THREATENING me to cancel my debt review and leaving me more incapacitated.

I have been trying to make arrangements to PAY THEM BACK AS I did receive a new job oppertunity starting in May, however the consultant remains HEARTLESS.

FNB DOES NOT CARE ABOUT YOU NOR YOUR WELL BEING AND I STRONGLY RECOMMEND TO USE THE SERVICES OF ANY OTHER BANK AS THEY PROVIDE MORE SUPPORT TO THEIR COSTOMERS.

I do not understand why they want to kick their customers while they are down.

I want to understand why I am targeted.