CW
Chantell W
1 reviews | Active since Sept 2019
11 Oct 2019, 01:55
CARELESS
I have tried to communicate with FNB for over a month now for delivery of my new card after there was ***** on my account. I get the phone call to "sort it out" but yet no follow up or email or phone call telling me my card is on it's way. PLEASE can someone contact me who can actually get my card sent to me URGENTLY! I have given my new contact details and address to TWO people already. Please can someone let me know what is going on
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Oct 2019, 10:53Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply11 Oct 2019, 10:53
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***