Card withdrawal limits changed without my permission

<p>We have several accounts with FNB. We've always had good service until this happened. I gave my driver a card that he can swipe, and set the limits to cashwithdrawal to R.0,00. Less than 2 months later the card got ****** and R.3000 withdrawn with the card. I went online to check the limits on the card, and all the cards linked to this account had their limits reset back to the original settings.</p> <p> </p> <p>The worst part of all is that I have called several helplines and they just keep telling me to phone another help line. I phone the ***** line, they wont help me. Then I phoned the internet banking line and they tell me to phone the ***** line. I eventually found someone to help me and he gave me this reference no. RB ********** 2654. He told me that they will get back to me within 48 hours. It has now been a week. I phoned again to follow up the reference number and then they told me I must phone the ***** line and start the process all over again.</p> <p> </p> <p>FNB you don't want to help me! If you cant sort out this problem how can I be sure it wont happen again?</p> <p>You have wasted several hours of my time now!</p>