IM
Ipfi M
1 reviews | Active since Dec 2022
27 Aug 2025, 12:53
Card used while closed, R8000 used.
FNB ***** department not taking the case serious. My Grandmother lost her card sometime around the 27 of June 2025, and she immedietly close the card but the transaction kept going on even though the card was closed. She opened the case at SAPS and also FNB and she was given a case number at FNB but no response or communication has been done ever since, its been over 2 months and shes very old for this kind of stress, she is being sent up and down by the bank and the branch she went to is not taking her serious. R8000 was used in her account while it was closed.
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Ipfi M's updateReviewer Update
28 Aug 2025, 09:51Thank you for the prompt response and for the assistant, you really assisted us, my grandmother had just been confused and old age is really dealing with her but thank you for the assistance.
IM
Ipfi M's update28 Aug 2025, 09:51
Reviewer Update
Thank you for the prompt response and for the assistant, you really assisted us, my grandmother had just been confused and old age is really dealing with her but thank you for the assistance.