1 reviews | Active since Mar 2016
Card still not delivered! FNB service is the so poor.
I’m very annoyed with the service I’m getting from FNB!!! FNB is so useless and doesn’t take customers seriously. I reported a matter this week and it’s still not resolved. My card expired and no delivery of the card has been made!!! After reporting the matter, I was promised that I will get my card on Tues. but I am still waiting.
Good Day Neo ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Neo ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***