1 reviews | Active since Mar 2016
Card still not delivered
FNB has not delivered my card. They claim that the card is with DSV. Been calling FNB many times. When I call they promise that they will deliver my card on the same day. But hey I’m still waiting.
You have just lost a customer. Well done to you
Good day Neo,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Neo,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)