Card Replacement Service

I went to Mall of the South doing shopping ? and then I remembered that my card has expired, so had to quickly rush to the bank to get a new card, then I got to the queue, whilst waiting outside the consultant comes out to tell us that they are offline and I was like , after waiting in a long queue for so long and I just walk away like that. Some people left and I continued standing in the queue and eventually another consultant came out to check on us and yes they were still offline. It was now my turn to get inside the bank. I must say little did I know that the xard replacement does not need to be online to get it. I am glad I stood in the queue because I finally got my card and it was very quickly and out within 5 minutes and went to do my shopping ? ?. Thank you FNB