Card payment

<p>I wanted to transfer funds from a standard bank account to an fnb gold credit card account, i was told that the card number could not go through so i contacted fnb on ********** 111 to get the correct details, i was then give a5454**** account number and told to put the card number as a reference. The payment was successfully made from a standard bank acc on the8 the of June. I gave it a bit of time because it is from one bank to the other but to this date the funds have not been allocated to the credit card account. I have contacted the contact center3 times only to be told that the funds cannot be traceable. I was told to send an email to ********** Co.za which i did on the15th. Today the21st i sent through a follow up emails but still no respond. When i contacted the center again today i asked them just to verify the account that i was given and it was the same one were the funds were transferred to.</p> <p>I was told i cannot talk to anyone but rather send an email where i am not receiving any feedback.</p> <p>I am frustrated and feel as though no one cares where the funds went to. </p>