LM
Lawrence M

1 reviews | Active since Oct 2011

08 Oct 2018, 20:59

Card orders but no cards received

CALLED AND REPORTED MY CARDS LOST OVER 2 WEEKS AGO. I WAS TAKEN THROUGH THE ORDERING OF REPLACEMENT CARDS. I RECEIVED A CALL BY A CCD COURIER CONFIRMING MY ADDRESS FOR JUST THE CREDIT CARD BUT TO DATE I HAVE NOT RECEIVED ANY OF THE BUSINESS CREDIT OR BUSINESS ACCOUNT CARDS.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2018, 08:21
Official

Good Day Lawrence

Thank you for bringing this to our attention.

We acknowledge your complaint.

Your complaint has been routed to the relevant department for further investigation and resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***