JM
Judith M
1 reviews | Active since Mar 2011
10 Jan 2019, 08:37
Card not received
It's been 6 months without my business account card. It was never send to me and the keep on ignoring my complaints. I am gonna move my business account to another bank. And onther thing this morning I had a problem with sending proof of payment to my email address which was needed this morning. The service here is pathetic.
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FNB (First National Bank)'s replyOfficial
11 Jan 2019, 08:43 Good DayJudith Masemola,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply11 Jan 2019, 08:43
Official
Good DayJudith Masemola,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)