KD
Kevin D
1 reviews | Active since Mar 2009
29 Jun 2019, 14:07
Card not delivered timeously....
Card not delivered timeously.... what is the purpose of completing all your details of contact details that have been the same for the past 10 years if your card is still going to be late to be delivered... my Card EXPIRES TOMORROW and I still don't have my new card. I can see that it was delivered late to the courier company at the last minute. Who is going to absorb the charges for the inconvenience of not having the card when needed at Month end?
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FNB (First National Bank)'s replyOfficial
01 Jul 2019, 10:46Good day Kevin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Jul 2019, 10:46
Official
Good day Kevin,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***